1. object
These General Conditions regulate the online purchases you make through the website bethestore.com (hereinafter , the "Store") and will be incorporated into the purchase agreement (hereinafter , the "Agreement" ) by pressing the button " Make Payment " at the end of the purchasing process , being obliged from that time to comply with the provisions thereof.
Be House - 2008 , SL with headquarters in Ecuador 55-67 , 08029 (Barcelona ) and CIF B64768229 , is registered in the Commercial Register of Barcelona, Volume 40235 , Folio 190 , Sheet B3673973 , General Section of the Companies .
BeTheStore.com may modify these Terms of Sale at any time. The changes shall not affect, in any case, to purchases incurred prior to approval of such amendments shall be governed in all cases by the General Conditions in force at the time of these other purchases. It is your responsibility to know the General Purchasing Conditions in force at the time of initiation of Buying Process .
These Terms may be supplemented or amended by special clauses or conditions of particular products, especially , as far as exclusion of rights of withdrawal , exchanges or refunds can refer . Carefully read the product information for these conditions.
The electronic document formalizing the contract will be filed by www.bethestore.com and can be accessed via our website after authenticating with your username and password or the means to be established in each case. To request such copy on paper by means Customer under these Terms of Purchase .
2. Register as User
To facilitate electronic shopping and avoid asking clients the same data every time they make a new purchase, you need to register as a user of LaTienda . This user registration can be done at any time through the "My Account" or, during the purchase process itself . At the end of the buying process will receive an email confirming that the process has completed successfully.
You can access the "My Account" with your user name and password and the media that , in each case , enable BeTheStore.com to authenticate users. Associated user registration , BeTheStore.com may use cookies or other similar means that can register your browsing preferences and identify when connecting from the same computer .
Through " My Account " you can access your purchase history , view and edit your registration information , request a copy of the Return Form and other procedures and formalities relating to their purchases .
Registration as a user of BeTheStore.com is free and not subject to any condition or consideration . You can unsubscribe as a user at any time by sending an email to info@bethestore.com . The decrease as a user will result in cancellation of their personal data user and the inability to shop online in the future until it is re- enlist as a user.
3. Quality of services e-procurement
BeTheStore.com guarantee that the products sold through the shop are of the same quality and performance as those sold in physical stores BeTheStore .
BeTheStore.com has made every effort to make the representation of the image of the products in the shop is as faithful as possible to reality . Nevertheless , some features , such as color or texture , can not be properly appreciated from the images or subject to change depending on the conditions of your monitor.
BeTheStore.com published products are accompanied by the following information:
- Item name
- Reference
- Price (tax included)
- Information of colors and sizes
- Also shows the general information : Size and Care Guide
4. Period of bid validity :
Without prejudice to specific legislation , bids or proposals for electronic procurement shall be valid for a period as fixed Naturaslection.com or , failing that , the entire time they are accessible to the recipients.
5. Product Availability:
If at the time of the issuance of the order, we detect no stock of any of the products included in it, we will contact with you to communicate the impossibility of providing this article and would proceed to the payment of the amount. This shall be without prejudice to the legal rights a consumer may be entitled .
6. Buying Process :
The Buying Process consists of the following steps:
Product Selection: Browse our page and click the "Buy" button whenever you want to add a product to cart. The shopping cart contains the product name selected , reference , color , size , quantity and the price in euros .
Home purchase process : to start the buying process click "Checkout " . If it is not registered as a user or not connected as such, previously asked to do so.
Data verification of purchase :: Prior to select the method of payment you can check the details of your purchase and correct any error for data entry. Once you have verified your information , confirm your order .
Select the payment method : Select the payment method you prefer and press the " Make Payment " . At that time , the system will redirect you to the payment system chosen which will provide all the data necessary for such means of payment. This will be the only time you will be asked this information.
In the time it provides all the necessary information and click purchase confirmation the contract is perfected for all purposes .
Confirmation of Purchase: Once we receive your acceptance, Naturaslection.com issue a confirmation on the screen that you can archive and will contain the following information:
- Order Number .
- Order Date .
- Summary of the products included in the purchase.
In any case , within 24 hours , BeTheStore.com issue a purchase confirmation email.
Throughout the buying process can consult the General Conditions of Purchase and know the final price of the selected products .
After confirming the purchase , the customer may not modify or cancel your order except in cases provided by law or by these Conditions.
7. price
All prices quoted on the website are referred to in euros and include VAT , except those bound for the Canary Islands, Ceuta and Melilla, which include taxes and custom duties pursuant to the regulations in force in each of them.
Shipping charges will appear listed at the end of the buying process once you have included the shipping address . : These shipping costs depend on the place of delivery and the customer will be charged in full. Total Shipping costs are expected in the payout phase Purchase Process .
For orders bound for the Canary Islands, Ceuta and Melilla total shipping costs than those referred to above and include customs clearance and taxes which may be levied on the importation of products in those territories. Consequently , the customer shall not make any additional payment at the time of delivery of the order .
Previously to the stage " Make Payment " you will know the full final price of your order , broken , if the amount of the increases or discounts applied and transport costs or other additional services .
8. Payment and Security
Payment and Security
payment
You can pay for your orders placed on BeTheStore.com with the following credit or debit cards issued by Spanish financial institutions .
Payment security
BeTheStore.com Your payments are made in real time through a Virtual POS once it is established that the information provided is correct . BeTheStore.com ensures that deal with complete data security and confidentiality for the means of payment used . Data from the card used for payment is transmitted in an encrypted SSL. This solution guarantees the confidentiality of communication through dialogue with encryption keys.
Information Security
In BeTheStore work to ensure the protection of your privacy on the Internet and the security of your purchases and your data. BeTheStore.com will always seek your details in the strictest confidence and in accordance with the uses and purposes expressly provided for each case. Likewise, we inform you that BeTheStore.com have implemented appropriate technical and organizational measures to ensure the security of your data and avoid its alteration , loss , treatment or unauthorized access, given the state of technology, the nature of the data stored and the risks to which they are exposed, all in compliance with the provisions of Title VIII of Royal Decree 1720/2007 , of 21 December , by which develops the LOPD.
Note additionally that providers or issuers of payment methods used may have adopted other measures BeTheStore.com controlled antifraud and not involving the rejection of certain types of operations . BeTheStore.com not control and is not responsible for damages that may result in the implementation of policies that have adopted different suppliers or issuers of payment media .
You may not use a payment method owned by a third party except that it has the permission of that third party, with its responsibility proof of such authorization and assuming all damages that occur to BeTheStore . com .
9. bill
BeTheStore.com will send the receipt paper along with your order . Invoices can be downloaded from the zone of orders.
Orders will always be accompanied by invoice. To this end , the customer must enter your ID or national equivalent in the appropriate field during the checkout process .
10 . delivery
Delivery occurs at the time of receipt at the address given for shipping. In home delivery will require the recipient signs the delivery note or delivery document justifying the order. The signing of the delivery note does not imply conformity and only serves to prove that there has been delivery. Therefore does not affect your statutory rights nor imply agreement with a product in poor condition. Without prejudice to their contractual and legal rights , please to be able to process the effects of any incident related to freight shipping contact us no later than 24 hours, any incident involving shipping, such as lack or loss of any of the products purchased, product damaged, open merchandise , etc. . Please note that signing the waybill is required to deliver the product so you need to ensure that others can receive the purchase on your behalf. BeTheStore.com admits no responsibility for the reception to make another person on your behalf without authorization , if that date is successful in the designated place of delivery .
The delivery will take place from Monday to Friday from 10am to 20pm . Not deliver on Saturdays or Sundays.
The delivery , at home or in store, entails the transfer of risk and, consequently , that the spoilage , loss or theft that may occur from the time are not BeTheStore.com responsibility .
BeTheStore.com not accepted as valid shipping addresses to PO boxes home . In the event that the contract includes an address of a post office , the contract shall not be valid for both BeTheStore.com force his compliance may notify notwithstanding such circumstances and rollback the charges made .
The approximate time of delivery are the following :
- Door to Door Shipping :
A peninsular territories of Spain and the Balearic Islands : 48/72 hours (working days ) .
The rest of the world between 5 and 11 days depending on the shipping type .
11. Returns
BeTheStore offers the possibility of returning purchases within 7 days (30 ) from the date of delivery, provided that the acquired products have not been used and are in perfect condition ( except items specified ) .
For returns of promotional items which apply discount on a single item or discount promotions on total a purchase, the refund amount will be that the customer paid for the item , which appears in the proof of purchase and the price Article had no promotion. In case you used to purchase discount coupons , please note that no refund discount coupon value employee .
All amounts that had been previously charged by Natura and had to be returned to customers in accordance with the provisions of this clause shall be paid , as far as possible , through the same means of payment that had been used during purchase.
The conditions for returns in this clause shall be without prejudice to the rights that they have the consumer in accordance with current legislation . Consequently, when the return is made within the first 7 days from the time of delivery shall prevail over the provisions of this clause, the provisions of Articles 68 and following of the Consolidated Text of the General Law for the Defence of Consumers and Users approved by Royal Legislative Decree 1/2007 of November 16 .
BeTheStore.com reserves the right to reject returns sent after the deadline , or items that are not in the same condition that they were sent to the client.
1. Returns :
To make returns by mail must follow these steps:
1.1 - Contact our Customer Service department to obtain a return code .
1.2 -Complete the Return Form that came with your order using your order number and the details of the items you want to return . If you do not have this document, you can apply through the customer service department , once you have identified . For the purposes specified in the Revised General Act for the Protection of Consumers and Users approved by Royal Legislative Decree 1/2007 of November 16 this document will be considered a withdrawal document .
1.3 - Place items returned in a box along with the Return Form that we send . The products of lingerie, jewelry and cosmetic items will be wrapped by transparent tape that allows you to check the products without desprecintarlos . For hygiene reasons , we do not accept returns of these products when they are not sealed in their original packaging .
BeTheStore reserves the right to reject returns sent after the deadline , or items that are not in the same condition that they were sent to the client.
BeTheStore.com not be held responsible for returns that do not arrive at their warehouse . The shipping of the items you want to return , at its own expense .
1.4 - Send the return to the address :
BE PEDRALBES
C.CIAL PEDRALBES CENTRE
AV.DIAGONAL 609-615 PL.BJ LC 71
08028 BARCELONA SPAIN
1.5 - BeTheStore.com not accept returns sent freight . Items returned will be thoroughly inspected . When the product is in perfect condition with labels inside , proceed to pay the amount , 3-4 days after receipt of the return , just as they were paid.
Two . Returns of defective products :
By Mail: To return a defective item must take the following steps:
2.1 -Contact immediately with our Customer Service department to obtain a tare code . Please specify your order number , the reference of the defective item and a description of the tare help@bethestore.com emailing .
The products of lingerie, jewelry and cosmetic items will be wrapped by transparent tape that allows you to check the products without desprecintarlos . For hygiene reasons , we do not accept returns of these products when they are not sealed in their original packaging .
2.2 -Complete the Return Form that came with your order using your order number and the details of the items you want to return . If you do not have this document, you can apply through the customer service department , once you have identified . For the purposes specified in the Revised General Act for the Protection of Consumers and Users approved by Royal Legislative Decree 1/2007 of November 16 this document will be considered a withdrawal document .
2.3 - Place the defective item with the Return Form in a box.
2.4 - A BeTheStore.com authorized courier will pick the parcel by your address or address given to our customer service department .
2.5 - After receiving the item , BeTheStore.com shall examine carefully the returned product . In case the item is defective, proceed to change it. The change was made as soon as possible and in any event within 7 days of receipt in BeTheStore.com article . In the case of not having stock , be refunded within 7 days.
The provisions of this clause for returning defective products shall be without prejudice to the rights that they have the consumer to repair or replace the product , lower the price or terminate the contract in accordance with the provisions of Chapter II of Title V of Book II of the Revised General Act for the Protection of Consumers and Users approved by Royal Legislative Decree 1/2007 of November 16 .
12. Force majeure
BeTheStore.com not be liable for the total failure , defective performance or delay in performance of any of the obligations incumbent on them to have their cause in any event of force majeure . Term obligations that may exist in such cases shall be suspended for the entire period during which prolong the situation of force majeure and resumed once disappears computing such force majeure or fortuitous event .
13. Customer Service:
If you have any questions , suggestions, complaints or want to inquire about our online store , please contact the Customer Service of Naturaselection.com by any of the following means:
- By email at: help@bethestore.com
In accordance with the provisions of Article 27.3 of Law 11/1998 , of 9 July , consumer protection , we inform you that at the registered office of BE HOUSE- 2008 SL Complaint forms are available. Additionally , in all our stores are complaint forms on behalf of the owner of the establishment .
BE HOUSE- 2008 , SL resolve claims that direct it as soon as possible and , in any case, before a period of one month. In the event that such claim is not resolved satisfactorily , you can access the system of dispute resolution indicated in the previous point .
14. Entire Agreement :
The General Conditions of Purchase and any other documents to which reference is expressed in the same ( as special clauses or conditions established for certain products and properly accepted by you at the time of accepting the purchase thereof) , constitute the entire Agreement replaces any other agreements or arrangements which the parties have been unable to agree orally or in writing prior to the conclusion of the contract .
15. Law:
The law applicable to the contract shall be Spanish law without prejudice to cases in which could become an imperative implementation of the laws of other states.